Impact > Our 3-Step Process
1 We listen
We start by listening to learn all we can about your organization, employee
population, culture and goals.
- We listen to understand the benefits changes you are considering. Are you
introducing a new plan? Switching carriers? Maybe you want to build a culture
of health within the organization.
- We learn about your employee communications needs. What has worked well
and not so well in the past? Do you prefer to place information on your own
Internet website or present benefits on a separate, customized website? How
well do your employees understand their benefits now? Are they excited
about the change, or are they apprehensive?
- We learn how your employees access and use information. How do they like to
receive information? Does everyone have intranet access? Do they need
materials in another language?
- We honor your budget and time constraints.
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2 We plan
We tailor a communications strategy to meet your needs — customizing the
communications to match your organization’s culture and learning style.
Whatever your goals, we can help generate excitement, enthusiasm and acceptance
by helping employees recognize the personal advantages of a change.
Helping your employee population understand and choose a plan that’s right
for their unique needs is not the only objective. If real change is to happen, then there
must be follow-through. Our strategies include ways to help employees get the full
value of the benefits plan long after the selection is made.
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3 We deliver
We manage every aspect of production for on-time, on-budget delivery — with no
exceptions.
Your success depends on our ability to manage details. We have designed our process
to ensure control over every aspect.
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